Privacy Policy

Last Updated: July 25, 2025

Ads Lanka is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains what information we may collect when you use the Ads Lanka website, how we use that information, how we protect it, and the choices available to you.

By using Ads Lanka, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

1. About Ads Lanka

Ads Lanka is an online classified advertising platform that allows users to discover and publish advertisements across Sri Lanka. Categories may include vehicles, property, electronics, jobs, services, fashion, home and garden, and other categories.

Ads Lanka may also contain advertisements relating to adult-oriented services. Such advertisements and activities must comply with our Terms & Conditions and all applicable laws.

2. Information We Collect

We collect only information that is reasonably necessary to operate, maintain, secure and improve Ads Lanka.

Depending on how you use the website, the information we may collect includes:

• Name or display name.
• Email address.
• Account login information.
• Information included in advertisements you publish.
• Information you provide through contact forms.
• Information you voluntarily provide when communicating with us.
• Technical information about your device and browser.
• IP address and approximate location derived from technical information.
• Website usage and interaction information.

3. Account Information

If you create an Ads Lanka account, we may collect information such as your email address and password. Your password is used for authentication and should never be shared with another person.

We may use your email address to verify your account, assist with password recovery, communicate important account information and provide services requested by you.

4. Information in Advertisements

When you publish an advertisement, information you choose to include in that advertisement may become publicly visible.

This may include descriptions, images, category information, location, prices and other details that you voluntarily submit.

Please do not publish sensitive personal information, passwords, financial information, identification numbers or another person's private information in an advertisement.

5. Contact Form Information

If you contact Ads Lanka through our contact form, we may collect your name, email address and the contents of your message.

We use this information to respond to your enquiry, provide support, investigate issues and maintain communication with you.

6. Automatically Collected Information

When you visit Ads Lanka, certain technical information may be collected automatically by our website or supporting services.

This may include your IP address, browser type, operating system, device information, pages visited, referring page, approximate location, date and time of access and other technical information.

This information helps us understand website usage, maintain security, diagnose technical problems and improve the performance of the platform.

7. How We Use Your Information

We may use the information we collect for purposes including:

• Creating and managing user accounts.
• Publishing and managing advertisements.
• Providing website functionality and services.
• Responding to enquiries and support requests.
• Sending account-related emails.
• Helping users recover or secure their accounts.
• Preventing spam, abuse, fraud and other misuse.
• Detecting suspicious or potentially unlawful activity.
• Maintaining and improving website security.
• Understanding how users interact with the website.
• Improving website performance, usability and functionality.
• Complying with applicable legal obligations.

8. Legal Basis for Processing

Where applicable, we process personal information because it is necessary to provide services requested by you, operate your account, respond to your communications, protect our platform, comply with legal obligations, or pursue legitimate operational interests while respecting applicable privacy rights.

Where consent is required by applicable law, we will seek consent before carrying out the relevant processing.

9. Cookies and Similar Technologies

Ads Lanka may use cookies and similar technologies to support essential website functionality, remember preferences, maintain sessions, improve security and understand website usage.

Some cookies may be placed by third-party services used to provide specific website functionality or analytics.

You can usually control cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

10. Email Communications

We may send emails that are necessary for your account or a service you have requested. These may include account verification, password recovery, contact-form confirmations and important service-related communications.

We will not use your email address for unrelated promotional communications where consent is required unless you have provided the necessary permission.

11. Sharing of Personal Information

Ads Lanka does not sell your personal information to third parties for their own marketing purposes.

We may share limited information with service providers that help us operate the website, such as hosting, email delivery, security, analytics and technical infrastructure providers.

These providers are expected to handle information only for the services they provide to us and in accordance with applicable obligations.

12. Public Information

Information that you voluntarily publish in a classified advertisement may be visible to other website visitors and may be copied, shared or indexed by search engines or other third parties.

Ads Lanka cannot guarantee control over information after it has been made publicly available by you.

Please carefully consider what personal information you include in an advertisement before publishing it.

13. Adult-Oriented Advertisements

Ads Lanka may contain advertisements relating to adult-oriented, escort or cam services. Information voluntarily included in such advertisements may be publicly visible.

Users are responsible for ensuring that any personal information, images or other content they publish is lawful and that they have the necessary rights and consent to publish it.

Ads Lanka does not permit advertisements involving minors, exploitation, trafficking, coercion, non-consensual sexual content, child sexual abuse material or other unlawful activity. Further requirements are set out in our Terms & Conditions.

14. Third-Party Services

We may use third-party services to support the operation of Ads Lanka. These services may process limited information necessary to provide their functionality.

Examples may include hosting providers, email delivery services, analytics providers, security services and other technical infrastructure providers.

Third-party services operate under their own privacy policies and terms. We encourage you to review those policies when using services that are provided by third parties.

15. External Websites

Ads Lanka may contain links to websites or services that are not owned or controlled by us.

Once you leave Ads Lanka, the privacy practices of the external website will apply. We are not responsible for the privacy practices, content or security of third-party websites.

16. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no website, online service or method of transmitting information over the Internet can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should immediately contact us if you believe your account has been compromised.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining records, resolving disputes, preventing abuse and complying with legal obligations.

The retention period may vary depending on the type of information and the reason it was collected.

18. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information. These may include the right to:

• Request information about how your personal data is used.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where such a right applies.

These rights may be subject to legal limitations and exceptions. We may need to verify your identity before responding to a request.

19. Privacy Rights Under Sri Lankan Law

Ads Lanka aims to handle personal information in accordance with applicable Sri Lankan privacy and data-protection requirements, including applicable requirements under the Personal Data Protection Act and related regulations or guidance.

Where applicable, individuals may exercise rights available to them under Sri Lankan law by contacting us using the details provided below.

Nothing in this Privacy Policy is intended to remove or restrict any mandatory right or protection provided by applicable law.

20. Children's Privacy

Ads Lanka is not intended for children under the age required by applicable law to independently use online services or provide personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

In particular, Ads Lanka strictly prohibits advertisements involving minors in adult-oriented or sexual content.

21. Legal Disclosure

We may disclose personal information where we reasonably believe disclosure is necessary to comply with applicable law, a court order, legal process or lawful government request.

We may also disclose information where reasonably necessary to investigate fraud, abuse, security incidents, unlawful activity, violations of our Terms & Conditions, or to protect the rights, safety and security of Ads Lanka, our users or others.

22. International Data Transfers

Some technology and service providers used to operate websites may process information in countries other than Sri Lanka.

Where personal information is transferred or processed outside Sri Lanka, we will take reasonable steps to ensure that the processing is carried out in accordance with applicable legal requirements and appropriate safeguards.

23. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate steps in accordance with applicable law.

Where notification is legally required, we will make the appropriate notifications within the applicable timeframe.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or privacy practices.

When changes are made, the updated version will be published on this page together with the applicable updated date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

25. No Sale of Personal Information

Ads Lanka does not currently sell users' personal information to third parties.

If our business model or services change in the future in a way that materially affects how personal information is processed, we will update this Privacy Policy as appropriate and provide any notices or choices required by applicable law.

26. Contact Us About Privacy

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact Ads Lanka.

Email: contact@ads-lanka.com